My family and I have just returned from an amazing holiday in New Zealand. We are quite well travelled and like to be independent, so we were not sure about the idea of using an agent to organise our trip.
I came across RoundAbout NZ in my local supermarket in Hong Kong and decided to give it a try. It was the best travel decision I have ever made. Jenny has helped us put together a detailed itinerary and then patiently revise it several times to suit our complicated and ever changing travel needs (we travelled with my two young boys and the granny…!). She was available on e-mail and we have had several phone calls to ensure we were on the same page when planning. I was impressed throughout the early planning stages. But that was nothing compared to the service we received after we landed in New Zealand.
Every detail of our trip was perfectly thought through. From airport pick ups, accommodation, restaurant and playground recommendations to assistance with delayed flights and taxis. Jenny even went as far as to buy me a discounted SIM card which I could use throughout my holiday. Jenny also regularly updated us on weather conditions and road closures to ensure that our travels ran as smoothly as possible.
We would not have been able to cover so much ground and enjoy our trip as much had it not been for Jenny’s assistance. I would wholeheartedly recommend RoundAbout NZ to anyone considering a trip to New Zealand.
Jana Hodgson and family, Hong Kong