Thanks to you and Graham for all your efforts on our trip to New Zealand.
The level of detail provided in our information pack was outstanding (an unexpectedly weighty tome) and we very much enjoyed sampling many of your recommendations. All the trips you planned for us showed a real depth of knowledge of the best options available and providers. I think the highlight for all of us was the small boat overnight trip on Doubtful Sound. The whole experience of the kayaking, fishing, accommodation, food and team work from the crew were fantastic -a world away from the hustle and bustle of crowds with just seven guests on board. We also appreciated the cool bag!
Your support in the Te Anau to Queenstown flooding was exceptional – finding the only possible route out and booking last minute flights. As you advised, our insurance company has compensated us for our flights. I am sure no UK based company would have been able to solve the problem.
I also have to mention Paul in the Red Tussock Motel. He ensured that we were well advised on the route and he had even managed to find a helicopter flight out if needed. Such care and kindness.
Keven & Carol, Cheshire, UK